Terms of Service

1. Product Disclaimer

You understand that most of the products on this site from Mini Pawtisserie are dehydrated and/or baked using 100% human-grade meats, seafood, vegetables and other natural ingredients. You understand and acknowledge that for single protein products, food intolerance, allergies, and sensitivities may still occur due to shared processing facilities.

You understand to always supervise your pet when providing any treats and food toppers, and to read and adhere to all label instructions before using or consuming any product on this site. The products on this website are not meant to diagnose, treat, or cure any illnesses.

2. Products

Prices for our products are subject to change without notice. We retain the right to adjust or cease any products or services at any time without prior notice. We shall not be liable to you or to any third-party for any alterations, price adjustments, halts, or termination of our goods and services. Unless otherwise indicated, prices displayed on our website are quoted in Singapore Dollars (SGD).

We do not guarantee the accuracy of the colour or design of the products on our website. Efforts are made to display the colour and design of our products as accurately as possible on our website, but you acknowledge that slight variations may occur in the actual delivered product.

3. Payment Terms

For orders placed on the Mini Pawtisserie website, you agree to pay the price applicable for the products, the delivery fees for the delivery service you have opted within 3 working day(s) from the time your order was placed. After this time frame, we have the right to cancel all unpaid products.

As the customer, you are solely responsible for all taxes, fees, duties, and other governmental charges, along with any associated penalties and interest, resulting from the product purchase. All payments are non-refundable. You agree to pay for all collection costs, attorneys’ fees, and court costs incurred in the collection of past unpaid due amounts.

4. Orders

Upon placing an order, you are agreeing to purchase a product bound by the Terms of this page. Every purchase made on our website are subject to product availability and confirmation of the order and shipping cost. Quantities on our website may be limited or canceled at our discretion, as well as sales to individuals, households, regions, or jurisdictions. Following receipt of your order, we reserve the right to accept, decline, or cancel it (wholly or partially) at any time for any reason. 

5. Shipping

Products are dispatched based on the chosen shipping method at the time of order. You acknowledge that it is your responsibility to ensure your address is accurate and up to date. 

We are not able to provide international shipping due to the nature of our products.

6. Cancellation

All sales are final. There are no refunds, exchanges or returns on any items received once payment has been made.

7. Promotion

Please read the terms/rules for each special offer, coupon, discount, contest, and giveaway we provide. Special offers, coupons, or discounts cannot be combined with other offers unless stated otherwise.

Last Updated: May 2024