Privacy Policy

Your privacy in your transactions with us is important. As we are able to collect different types of information via the Internet, we want you to understand what types of information we collect, how we use it and how to change it.

This Privacy Policy describes how Mini Pawtisserie (the "Website", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our Website or make a purchase from minipawtisserie.com (the "Website"). For purposes of this Privacy Policy, "you" and "your" means you as the user of our Website, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing our Website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access our Website.

1. Collection of Information

a) We gather various information about our customers and users of Mini Pawtisserie (MINI PAWTISSERIE) and this Website. The types of personal information we obtain about you depends on how you interact and use our Website. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following section describes the categories and specific types of personal information we collect.

b) This information includes:

  • Personal information, provided through voluntary registration or use of the Website, including your name, address, phone number, email.
  • Personal information, provided to us by you through any other method (including without limitation correspondence and discussions).
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

c) Some features of our Website may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

d) We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Website and services, such as Shopify
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Website, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

e) Third Party Website and Links

Our Website may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Website and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on our Website.

2. Use of Information

We may use information we collect about you to communicate with you, access our Website, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Website and MINI PAWTISSERIE, our rights, and the rights of our users or others.

a)  Any personal information you provide may be used for the following purposes:

  • Providing Products and Services - We use your personal information when you participate in an online activity on the Website in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising - We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Products listed on the Website and advertising on our Website.
  • Security and Fraud Prevention - We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Website and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you - We use your personal information to provide you with customer support and improve our Website. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

b) You will have the option to choose to not receive certain types of email communications from us. Any emails we send will always contain an “unsubscribe” link which will enable you to be removed from our general mailing list. If you choose not to receive emails or ask to be removed from a mailing list, we may still send you emails where it is necessary to provide you with details of any purchases you have made, changes to our services, or the way the membership or Website is to operate.

c) When placing an order, we also request credit card or other payment account information which are maintained in encrypted form on secure servers.

3. Disclosure of Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
  • In our discretion, any information we are required to disclose to satisfy any applicable law, regulation, legal process or government request.
  • To the relevant authorities, any internet search provider that you use to access the Website, and/or the applicable intellectual property rights holders (or their representatives) if we consider you are infringing the intellectual property rights of any person.

4. Cookies and Tracking

Like many websites, we use Cookies on our Website. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Website and our services (including to remember your actions and preferences), to run analytics and better understand user interaction with the services (in our legitimate interests to administer, improve and optimize the services). We may also permit third parties and services providers to use Cookies on our Website to better tailor the services, products and advertising on our Website and other affiliated websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the features on our Website, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

  • Track traffic patterns to and from the Website including information like the pages you visit, the amount of time you spend on each page, the date and time of your visit to our Website, and referring pages.
  • To ensure that advertising is being shown to the most appropriate person and limit the frequency of display for certain ad formats
  • To enable you to enter our Website and use certain services as a Member without having to login each time and to visit Member-restricted areas of the Website.

5. Security

As no data transmission over the Internet can be guaranteed to be completely secure, we cannot ensure or warrant the security of any information you transmit or receive through the Website or any Affiliated Website. These activities are conducted at your own risk. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the use of the Website, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

a) Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

b) You may exercise any of these rights where indicated on our Website or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

6. Changes to This Privacy Policy

We reserve the right to update or change  this Privacy Policy at any time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. By continuing to use the Website, you agree to be bound by the amended policy. It is your responsibility to check from time to time to see if the policy has changed.

7. User Generated Content

The Website may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Website, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

8. Correcting and Updating

Although we take reasonable steps to ensure that all data we use is accurate, we depend on our users and customers to update or correct their personal information whenever it is necessary. Users are able to correct or change their personal information online at any time and as often as needed. If you have any questions about how our services work or regarding this statement, please email us at minipawtisserie@gmail.com.

Last Updated: May 2024